Populi Bookstore has a bunch of great new features this morning. As part of a general rewrite, we gave Bookstore improved return/refund processing, discount codes, and better inventory management (plus lots of interface improvements and upgrades). Here's a look at the new stuff:
Returns and refunds
Bookstore now makes it easy to process returned items and refunds (let's be honest: it was not easy before). Returns are handled in Point of Sale: just click Return Items, scan or search for the items to return, and connect the returns to the original order. You can handle the entire refund right there, too: just pick your refund method from the drop-down (you can even refund to a student account) or use the refund to reduce the amount of a new purchase. Bookstore now also handles credit card refunds—it contacts your processor and reverses the charge without you having to do anything.
Discount codes let you offer your customers price breaks on items and shipping costs. You can specify a dollar or percent discount, whether the code applies only to certain items or customer types, minimum order amount, expiration dates, and more. Codes can be applied by customers at the online checkout or by you at Point of Sale. So now you can offer, say, free shipping on all online orders over $50, or give faculty and staff a 10% employee discount on books and apparel.
Bookstore now features a number of improvements to inventory management.
- Each item segment now has better inventory tracking. Inventory batches let you record when you received a new shipment and the cost-per-item. Adjustments let you correct inventory for things like loss/damage or clerical errors. Each sale and return is also figured in so you know for sure what's in stock.
- The new Inventory tool in Admin lets you add inventory batches for any item, while the Returned Items report lets you manage which returned items go back to your stock and which are counted as shrinkage.
- On the accounting side, new settings let you specify your inventory cost flow method (FIFO or LIFO) as well as accounts for purchases, shrinkage, and COGS.
- Of course, all those lovely reports have been updated to take all the new data into account.
We're really happy to get these Bookstore improvements out to our customers. They give you more control over your inventory, make everyday tasks easier for your Bookstore staff (and your school's accountant), and let you offer even more to your customers.
For more details, have a look at the Populi Knowledge Base.